Support
Need help with Birdaboo? Write to us and we will reply as soon as we can.
Common questions
Why do I need an account to scan?
Each scan uses a paid AI service. A free account keeps scanning fair for everyone and stops automated misuse. It also backs up your birds so you never lose them.
How many birds can I scan?
Each account has a daily number of scans. The camera screen shows how many you have left today, and the count resets at midnight.
The app identified my bird wrongly. What can I do?
Tap the thumbs-down under the result and pick the correct species. A clear side photo in good light, with one bird filling the frame, gives the best results.
My bird is not in the library.
Birdaboo starts with a library of popular pet species. You can still save your bird: choose "Other" as the species and type its name.
How do I change the language?
Open Settings in the app, tap "Language" and choose English, العربية or "Same as phone".
How do I delete my account?
Open Settings in the app and tap "Delete account". Full instructions are here.
My bird seems unwell.
Birdaboo gives general guidance only. Birds hide illness and can decline quickly, so contact an avian vet straight away.